DigiFin

DigiFin is a focused regional event on the digital transformation of financial services, gathering banking digital and product leadership for content oriented around the practical realities of modernising traditional banking institutions and competing against fintech and embedded-finance disruption. It sits alongside Excellence in Digital Banking Summit, Bank Management Conference and BEX in the Game as calendar anchors for the same audiences.

What happens

The programme combines plenary sessions on the major shifts in digital banking with parallel tracks on core banking modernisation, digital channel strategy, customer experience and journey design, open banking and API strategy, embedded finance distribution and the increasingly central role of AI across banking operations. Case-study sessions feature banking leaders presenting concrete transformation experience. The exhibition floor combines core banking platforms, digital banking software, customer experience tools and identity and KYC technology providers. Networking is structured around executive receptions and a curated meetings programme.

Who attends

The audience is concentrated in banking digital and customer-experience leadership: chief digital, customer experience and innovation officers from regional banks, senior product and digital leadership, customer experience and journey designers, banking technology and vendor partnership leadership, and senior consulting representation. The geography varies by edition but typically reflects strong regional banking attendance.

Dominant themes

The digital banking agenda emphasises the strategic priorities facing banking digital leadership: the practical mechanics of core banking modernisation, mobile banking innovation, digital onboarding under tightening regulatory and customer-experience expectations, the strategic positioning of banks against fintech and embedded-finance disruption, the operating realities of open-banking API strategy under PSD3 and adjacent frameworks, the role of customer data platforms in delivering personalised banking, and the rapidly expanding application of AI across the banking customer journey including credit decisioning, customer service and fraud detection.

Planning to attend

Venue selection varies by edition. The conference language is English. The audience density of senior digital banking leadership makes the event effective for vendor commercial conversations. International visitors should plan around the specific city logistics for the year being attended.

Use the expense calculator below to estimate the total cost of attending — registration, flights, hotels, meals, and ground transport.